PayoutPartner See pricing

Support

Stuck? Start here.

Contact

Email [SUPPORT_EMAIL]. Include your diagnostics file (below) and the date and time — with time zone — of the problem.

Diagnostics

  1. In PayoutPartner, open Settings → Help → Export diagnostics.
  2. This creates a file that contains no trade data.
  3. Attach that file to your email.

Reset your PC slot

Your licence is tied to one machine. If you move to a new PC — or reinstall Windows — contact support at the address above to reset the device slot on your licence, then activate again on the new machine.